If you believe your item to be defective, please see how to start a claim below.
To Initiate A Warranty Claim
Please contact warranty.usa@boardriders.com. When doing so, please include:
- Your name
- Product number/Color/Size
- Brief description of the issue that you are encountering with the product
- Photos of the defective area
- Copy of the original proof of purchase
At this time, there are delays in processing warranty requests. Warranty claims will be addressed in the order they are received. We appreciate your patience, and our team will work diligently to process your claim as efficiently as possible. Please refrain from sending follow-up emails, as they may contribute to delays in the resolution process and appreciate your understanding as we work to address these requests as promptly as possible.
If you need assistance on an existing warranty claim please email warranty.usa@boardriders.com.