Unfortunately, we are unable to create exchanges. If you would like to create a return, please follow the instructions below.
- - Customers are responsible for any return costs.
- - We suggest obtaining proof of return and retaining it until your refund has been processed.
- -You will be notified via email throughout your package journey and once your refund has been approved.
- - Returns will be processed within 5-7 days of arrival at our warehouse.
- - Once approved, allow 2-4 business days for funds to appear in your account.
- - Please include the original order number on the package.
- - Please select a carrier of your choice and send any unwanted items to the following address:
Roxy.ca
C/O A52 Returns
2360 192 St. Unit #110
Surrey, BC V3Z 0N2