Shipping

  • Shipping Delays

    Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

  • Shipping Rates & Timelines

    Canada Returns Only.

    Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

    Taxes/Duties: All orders shipped to Canada may be subject to import duties and taxes that are levied and collected during checkout. There will not be any additional costs billed upon delivery.

    Canada P.O. Box Shipping: We are unable to service PO Boxes at this moment. Please make sure to enter a physical address to avoid any issues with your shipment. 

    Standard/Ground Order Processing: Allow 1-2 business days (excluding weekends & all U.S. federal holidays) for processing before order ships from our warehouse.

    Delivery Time: Time begins calculating once order has shipped from the warehouse. Please allow 24 hours for your tracking number to update from when the order has shipped. 

    Expedited shipping is temporarily unavailable.

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  • How do I get free shipping?

    Join the ROXY Girl Club loyalty program for free shipping and other awesome perks.

    Click below to sign up.

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  • When will my order ship?

    Orders placed with a standard shipping method will take 2-3 business day to process. If you selected an expedited shipping method, the processing time is 1-2 business days.

    Please Note: Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

     

  • What if there's a problem with my shipment?

    Contact Customer Service for assistance by clicking here

  • How can I change my shipping address?

    Once an order has been placed, no adjustments to the order details can be made.

     

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