Payments and Authorizations
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Accepted Payment Methods
Online purchases are not billed until they are confirmed as shipped. A temporary authorization hold is placed on the card at the time of check out then charged once your order has shipped.
For your security, billing information provided at checkout must match that of the card. We reserve the right to cancel any order that we suspect to be fraudulent.
Payment options accepted in-store & online:
- American Express
- Discover
- MasterCard
- Visa
- Gift Cards (In-store Only)
- PayPal (Online Only)
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When will I be charged for my order?
Online purchases are not billed until they are confirmed as shipped. A temporary authorization hold is placed on the card at the time of check out then charged once your order has shipped.
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PayPal Details
PayPal
PayPal is an alternate payment method available for making purchases on quiksilver.com. It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase that you make. Your credit card and bank numbers are never seen by the seller or merchant. Plus, you're 100% protected against unauthorized payments sent from your account.
PayPal Conditions
- If you select PayPal as your payment method, you will continue through the checkout process and then automatically proceed to paypal.com to complete your payment.
- Once you have been redirected to paypal.com, you will have 25 minutes to complete the payment before your order is removed from the system.
- When using PayPal as a payment method, all returned products must be sent via mail and cannot be returned to retail store locations.
For more information, visit the PayPal Help Center.
PayPal FAQ
- How does PayPal work?
PayPal is used to securely send payments over the internet. You can choose to pay from your PayPal account balance, a credit card, debit card, or bank account. To make a PayPal purchase, select PayPal during checkout on the quiksilver.com website and choose your method of payment. Your funds are transferred immediately and securely.
- How do I create a PayPal account?
To get started, simply fill out the PayPal registration with your desired account type, country of residence, home address, and login information.
Sign up for PayPal now
- How secure is PayPal?
PayPal is highly secure and committed to protecting the privacy of its users. Its industry-leading fraud prevention team is constantly developing state-of-the-art technology to keep your money and information safe. When you use PayPal to send money, recipients never see your bank account or credit card numbers.
- How do I contact PayPal customer service?
For the fastest response, you may access the user-friendly PayPal Help Center. Developed by the PayPal Customer Service team, this Help Center contains a comprehensive information database. Simply type a question into the search box to receive a complete answer.
If you do not find the information you need in the Help Center, PayPal Customer Service representatives are available to assist you. Send an email for a prompt response or contact PayPal directly by phone:
Customer Service: 1-402-935-2050 (a U.S. telephone number)
4:00 AM PDT to 10:00 PM PDT Monday through Friday
6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday
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Is your site secure?
Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process. Most browsers will show a lock icon in the bottom status bar on secure pages. Look for this icon on any web page that asks for your personal information. To further ensure your security, we use state of the art SSL (Secure Sockets Layer) encryption to protect your personal information from unauthorized use.
Feel free to view our Privacy Policy.
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Am I charged sales tax?
Canadian Tax & Duty
Any order being shipped to Canada may be subject to import duties and taxes that are levied and collected during checkout. A summary of these charges will be included in the Tax & Duty fee line. The order total presented at checkout will be the exact amount that you will be billed. There will not be any additional costs billed upon delivery.
We do not charge sales tax on the purchase of Gift Certificates. However, items purchased with Gift Certificates will be taxed if shipped to the Country mentioned above.